Department-featured

1905, 2020

Guiding the Way Forward

By |May 19th, 2020|

As an industry, we find ourselves in unprecedented times. While we have all likely navigated choppy economic waters in the past, many of the challenges presented by today’s global health crisis are new to our industry — at least in the size and scale we are facing. With the immediate global economic conditions uncertain, leaders […]

2303, 2020

Strength Through Adversity

By |March 23rd, 2020|

“Not everything in life is a lesson, Mom!”

“Oh, but it is, Catherine.”

This is a real conversation I had with my daughter several years ago when she was still living at home. Since then, she has gone on to do amazing things in her career and has learned her own lessons along the way.

Looking back on […]

1902, 2020

Demolish the Ivory Tower

By |February 19th, 2020|

There may be no “I” in team, but there needs to be a “U,” because it’s your ability to relate to team members at all levels of an organization — whether that colleague is based in a field branch, working in an on-site role or supporting the back-office operations — that is key in your […]

1811, 2019

Achieving Parity

By |November 18th, 2019|

Throughout my 25 years in the staffing industry, I’ve seen tremendous progress on gender equality in the workplace. However, some industries still have a way to go — a problem especially pronounced in the technical sectors we serve.

Many are suffering from talent shortages, and widening their recruitment to include a highly diverse population of applicants […]

2409, 2019

Laws of Attraction

By |September 24th, 2019|

I’ve worked in the staffing space for 32 years now. In that time, I’ve seen and experienced countless changes — from the days of paper-based staffing processes (who remembers roller carts and trips to the storage unit?), strictly phone-based recruiting, the crazy job-title inflation epidemic of the late ’90s to the rise of software platforms, […]

2307, 2019

Buyer Reality: Walk in Their Footsteps

By |July 23rd, 2019|

For a moment, forget that you’ve been in the staffing industry for years and that, as a managed service provider to contingent workforce programs, you can speak the language fluently, using terminology like “IC vetting,” “staff augmentation” and “statement of work.” Forget that you understand thoroughly how to calculate bill rates and markups. Imagine instead […]

2005, 2019

Benefit of Counsel: The Cannabis Conundrum

By |May 20th, 2019|

At the time of this writing, 33 states and the District of Columbia have legalized the medical use of marijuana, and 10 of those states plus DC have passed laws decriminalizing recreational use. This creates myriad challenges for employers, especially when facing an already-shrinking talent pool.

Complex intersection. For employers and recruiters, the issue is further […]

2503, 2019

Growth Over Synergy

By |March 25th, 2019|

When contemplating an acquisition, it can be easy to imagine synergies. These notions are often vague, like “our product range and their distribution channels.” Vague ideas are guaranteed not to live up to expectations. Other times, it can be easy to think the numbers are the story — such as a large customer overlap. On […]

102, 2019

Buyer Reality: Realigning With Partners

By |February 1st, 2019|

“If you don’t grow, you die.”

I have heard these words many times over my 18-year career at Southwest Airlines. They have been a mantra of sorts for Herb Keller, our founder and CEO Emeritus. He would say them often when reminding us that we must change and evolve as an airline in order to beat […]

1411, 2018

The Holistic Sale

By |November 14th, 2018|

Typically in sales, the thought of others within your organization approaching your clients is bad enough, but the idea of setting up such contact between your client and others in your organization — cross-selling — can be intimidating, confusing and even downright scary. If you are the one who did the legwork to build and […]