When contemplating an acquisition, it can be easy to imagine synergies. These notions are often vague, like “our product range and their distribution channels.” Vague ideas are guaranteed not to live up to expectations. Other times, it can be easy to think the numbers are the story — such as a large customer overlap. On […]
“If you don’t grow, you die.”
I have heard these words many times over my 18-year career at Southwest Airlines. They have been a mantra of sorts for Herb Keller, our founder and CEO Emeritus. He would say them often when reminding us that we must change and evolve as an airline in order to beat […]
Typically in sales, the thought of others within your organization approaching your clients is bad enough, but the idea of setting up such contact between your client and others in your organization — cross-selling — can be intimidating, confusing and even downright scary. If you are the one who did the legwork to build and […]
About a year ago, the #MeToo movement hit, and it’s still rare to turn on the television or pick up a newspaper without hearing or reading a segment on a high-profile professional accused of sexual harassment. As a result, states have begun to review and overhaul their related laws. Staffing firms across the country, and […]
It seems like just yesterday you were enjoying a successful 2017, proudly and confidently presenting your 2018 goals. But now it’s already well into the third quarter, and you need to know how you are doing against those goals. This business is extremely goals driven. But even overachievers find they set their sights a bit […]
Much like the Industrial Revolution of the 19th century, technological innovations today are transforming the work we do and how we do it. While people are gaining more freedom and opportunities as a result, technology also generates new challenges for companies seeking to remain competitive. My company, Upwork, is based in the San Francisco Bay […]
It’s been several months since the groundswell #MeToo movement began, with many prominent figures being felled by sexual harassment allegations — and the effects extend beyond Hollywood and Washington DC. Many employers have seen increased complaints, but staffing businesses face additional practical and legal issues.
While there is no magic spell to protect your firm, there […]
After years of compliance and risk mitigation-related technology initiatives, CIOs are returning to functional operational projects to generate revenue. This paradigm shift has made technology the core of operations for all companies regardless of the industry they serve. Disruptive digital technologies will become the key to enabling companies to consume and analyze data to improve […]
My colleague and co-author Mike Cleland and I have spent a lot of time in the last couple of years thinking about what is different about staffing firms that are able to grow significantly faster than the market. As founder of Charted Path, Cleland has consulted with dozens of staffing firms, typically at […]
In times of unexpected facility closures due to events such as inclement weather, what is the responsibility of the staffing provider with regard to the workers’ pay? Whether a worker must be paid if a client company is closed depends on the employee’s exempt or nonexempt status.
Exempt. The Fair Labor Standards Act requires employers to […]
