Straight Talk

2703, 2017

The PB&J Implementation

By |March 27th, 2017|

Having recently survived an MSP implementation as a buyer of staffing services, I understand wanting an on-time, clean and precise deliverable that is seamless and successful.

However, I understand that depending on what hat you wear, the definitions and motivations behind those goals will differ. Nevertheless, we all want the same thing.

Given my experience, I have […]

110, 2016

Straight Talk: A Compelling Tale

By |October 1st, 2016|

I’ve spent most of my career in what seems to be an ongoing request-for-proposal process; first on the provider side, and now as a buyer. Regardless of which side of the table you sit, I think we all agree that the RFP process is expensive and time consuming. But it’s one that we’re fully invested […]

108, 2016

Straight Talk: Don’t Cold Call

By |August 1st, 2016|

As a talent acquisition leader, I receive several unsolicited calls a day from vendors who want to do business with us. They often are quick to emphasize all the value that they add to the process. I find that interesting because I cannot imagine a scenario where that would work for me. I understand that […]

106, 2016

Straight Talk: Fishermen: Nets Need Not Apply

By |June 1st, 2016|

Email. We live and die by it. We receive hundreds a day and have to prioritize where to spend our time.

We don’t mean to ignore you, but sometimes you give us no choice. We receive countless uncustomized template sales emails and Inmails. The worst kind fall into the categories below:

Fake Vague Relationship. “Hey! It’s been too long! Remember that long convo we had that […]

305, 2016

Straight Talk: Not Rocket Science

By |May 3rd, 2016|

Successful client relationships take knowledge and respect

I am always excited to talk about contingent labor and, especially, contingent labor at Waste Management.

The three things that are always on my mind when thinking about our staffing supplier partners are order fulfillment, program compliance and co-employment management. Partners that share the burden of managing these areas find […]

103, 2016

Straight Talk: Back to the Basics

By |March 1st, 2016|

In an increasingly competitive industry, staffing suppliers are promising all the bells and whistles, the whole she bang.

However, time after time, the bells and whistles only served as a detractor from accomplishing the ultimate purpose of successfully developing a lasting relationship with clients. The ones that stood the test of time and continued to deliver […]

1510, 2015

Think Before You Cold Call

By |October 15th, 2015|

Several times a day, an unknown number appears on my phone screen. One day, not too long after attending a Staffing Industry Analysts CWS conference, I took one of these calls in a rush, and there it was again: another staffing salesperson. This one claims to work for the only provider that really understands my […]

110, 2015

Straight Talk: Think Before You Cold Call

By |October 1st, 2015|

Do your homework and tailor your solutions accordingly

Several times a day, an unknown number appears on my phone screen. One day, not too long after attending a Staffing Industry Analysts CWS conference, I took one of these calls in a rush, and there it was again: another staffing salesperson. This one claims to work for […]

107, 2015

Straight Talk: Didn’t Make the Team?

By |July 1st, 2015|

Seemingly decent performance may not be enough to keep you on the playing field

Just over two years ago, we launched our MSP with incumbent contingent labor suppliers. That was when we began to realize just how large our supplier pool really was. Everywhere we looked, under every rock we turned, we’d find yet another contingent […]

106, 2015

Straight Talk: Lessons From the Hunt

By |June 1st, 2015|

What a time-honored holiday tradition and staffing have in common

By now, a couple months have passed since Easter, but I want to share what occurred to me while watching my child participate in my neighborhood’s Easter egg hunt this year.

Watching the event is always a fun exercise in observing human behavior. When I am not […]