I came to the buy side of the equation by way of the staffing industry. With my newfound understanding of the client’s day, my sales strategy — as a staffing supplier — would be different. My day is similar to my staffing days: putting out fires, vendor management and focusing on cost reduction. But I […]
It’s almost that time of year when those dreaded words will be uttered from backseats everywhere: Are we there yet? I remember enduring my family’s 17-hour drive from Texas to Pennsylvania — with no technology to entertain me. Kids nowadays have no idea how easy they actually have it. My daughter has deemed any trip […]
Having recently survived an MSP implementation as a buyer of staffing services, I understand wanting an on-time, clean and precise deliverable that is seamless and successful.
However, I understand that depending on what hat you wear, the definitions and motivations behind those goals will differ. Nevertheless, we all want the same thing.
Given my experience, I have […]
Whether we’re out at the customer’s site with suppliers or events; whether we negotiate, respond to emails or participate in calls: We talk, we write, we listen. In short, we communicate. Because we are driven by the objectives to create a better programme, to deliver a better service, to foster innovation and to motivate others […]
I’ve spent most of my career in what seems to be an ongoing request-for-proposal process; first on the provider side, and now as a buyer. Regardless of which side of the table you sit, I think we all agree that the RFP process is expensive and time consuming. But it’s one that we’re fully invested […]
As a talent acquisition leader, I receive several unsolicited calls a day from vendors who want to do business with us. They often are quick to emphasize all the value that they add to the process. I find that interesting because I cannot imagine a scenario where that would work for me. I understand that […]
Email. We live and die by it. We receive hundreds a day and have to prioritize where to spend our time.
We don’t mean to ignore you, but sometimes you give us no choice. We receive countless uncustomized template sales emails and Inmails. The worst kind fall into the categories below:
Fake Vague Relationship. “Hey! It’s been too long! Remember that long convo we had that […]
Successful client relationships take knowledge and respect
I am always excited to talk about contingent labor and, especially, contingent labor at Waste Management.
The three things that are always on my mind when thinking about our staffing supplier partners are order fulfillment, program compliance and co-employment management. Partners that share the burden of managing these areas find […]
In an increasingly competitive industry, staffing suppliers are promising all the bells and whistles, the whole she bang.
However, time after time, the bells and whistles only served as a detractor from accomplishing the ultimate purpose of successfully developing a lasting relationship with clients. The ones that stood the test of time and continued to deliver […]
Several times a day, an unknown number appears on my phone screen. One day, not too long after attending a Staffing Industry Analysts CWS conference, I took one of these calls in a rush, and there it was again: another staffing salesperson. This one claims to work for the only provider that really understands my […]
