Successful client relationships take knowledge and respect
I am always excited to talk about contingent labor and, especially, contingent labor at Waste Management.
The three things that are always on my mind when thinking about our staffing supplier partners are order fulfillment, program compliance and co-employment management. Partners that share the burden of managing these areas find […]
In an increasingly competitive industry, staffing suppliers are promising all the bells and whistles, the whole she bang.
However, time after time, the bells and whistles only served as a detractor from accomplishing the ultimate purpose of successfully developing a lasting relationship with clients. The ones that stood the test of time and continued to deliver […]
Several times a day, an unknown number appears on my phone screen. One day, not too long after attending a Staffing Industry Analysts CWS conference, I took one of these calls in a rush, and there it was again: another staffing salesperson. This one claims to work for the only provider that really understands my […]
Do your homework and tailor your solutions accordingly
Several times a day, an unknown number appears on my phone screen. One day, not too long after attending a Staffing Industry Analysts CWS conference, I took one of these calls in a rush, and there it was again: another staffing salesperson. This one claims to work for […]
Seemingly decent performance may not be enough to keep you on the playing field
Just over two years ago, we launched our MSP with incumbent contingent labor suppliers. That was when we began to realize just how large our supplier pool really was. Everywhere we looked, under every rock we turned, we’d find yet another contingent […]
What a time-honored holiday tradition and staffing have in common
By now, a couple months have passed since Easter, but I want to share what occurred to me while watching my child participate in my neighborhood’s Easter egg hunt this year.
Watching the event is always a fun exercise in observing human behavior. When I am not […]
Fostering a more diverse and inclusive workplace continues to be a priority for many companies because doing so creates value for customers and better reflects the communities in which they do business. Building such a workforce begins with recruiting, so staffing companies looking to differentiate them- selves should think about how they can cultivate a […]
Contingent worker quality effects are far-reaching for Lilly
It is possible you or someone close to you are the end customer of Eli Lilly and Company’s contingent worker program, because these individuals may be involved in the process of making the medicines you or your family members take. They may also be involved in the discovery […]
Why deep expertise can benefit you and your client
With most contingent workforce programmes, benchmarking is a great place to start in order to identify savings opportunities. It makes sense. You know a job category in your location averages a certain amount per hour, and you can compare that with your own spend.
But that method does […]
How to treat your customers to promote a symbiotic relationship
By Peggy O’Neill
Contingent workforce managers and programs invariably need to rely on vendors for temporary hiring needs, which makes for a symbiotic relationship. As a CW manager, I want to work with vendors that are trustworthy, reliable, understand our requirements and identify qualified candidates in a […]
