The New Customer: On Their Terms
Temporary employment was already in the midst of a paradigm shift in 2019, with staffing firms beginning to approach the engagement of temporary workers in ways that went beyond just pay.
Since then, the pandemic, energy crisis, labour shortages and the invasion of Ukraine have caused shifts in the wider world of work — notably the […]
Editor’s Note
2021 was a year of growth. And I am not just talking about the number of fastestgrowing staffing companies on the 2022 list, which measures revenue growth from 2017 through 2021. Yes, the list more than doubled to 122 firms from last year’s 52 and overtook the number of firms on the 2020 list, which […]
Research Report: Keep Them Happy
From May to June, job openings fell by 605,000 — one of the sharpest declines on record. Despite this decline, openings remain near all-time highs and were 50% greater in June 2022 than prior to the pandemic. Economywide, hiring remains a significant challenge. With only one hire made per every 1.7 openings, the vacancy yield […]
Ahead of the Curve: Understand Your Data
Data is the core of businesses that provide services rather than create a tangible product. In the past, staffing companies included as part of their value the size of their databases of candidates and/or clients. Today, with the number of repositories of candidate information existing online — and the wide variety of tools for searching […]
Trends That Matter: Benefits of an ERG
We include developments from the Staffing Industry Daily News and the Staffing Stream to help you focus on emerging movements that could shape your business for the better.
Benefits of an ERG
An employee resource group is a voluntary group of employees formed around a common identity or interest. Common themes include employees of color, LGBTQIA+ employees, […]
Let’s Grow!
In 2019, staffing industry veteran Dan Campbell mentioned to me a possible leadership opportunity at the company that he co-founded, Hire Dynamics, which had high growth aspirations. I was no stranger to leading a company through accelerated growth. For the previous 22 years, I had been with one of the largest convenience store chains in […]
On the Right Foot
Five years ago, I shared in Staffing Industry Review magazine some guidance when approaching a new client, in “Do’s and Don’ts: How a former staffing professional would approach sales.” That advice is just as relevant today. But what about after you’ve earned the buyer’s business? How should you proceed to ensure your partnership stays on solid […]
Increased Scrutiny
For more than two years, Covid-19 has consumed the Occupational Safety and Health Administration’s operations. However, as society continues to revert to a pre-pandemic sense of normalcy, so has the agency. This means seeing more inspections and more citations issued in the near future across more industries — including the staffing industry — due to […]