The New Customer

1811, 2019

The New Customer: A Tale of Commitment

By |November 18th, 2019|

Most companies today understand the importance of employee engagement, but what they’re learning is that employee engagement transcends full-time employees to include contingent workers. In the most recent “Contingent and Alternative Employment Arrangements Survey” by the US Bureau of Labor Statistics, 5.9 million US workers are classified as contingent. In a workforce made up increasingly […]

2409, 2019

The New Customer: An Open Approach

By |September 24th, 2019|

A Kforce Inc. consultant left us 20 years ago to work at a Fortune 500 telecommunications company, where he enjoyed a successful career. Eventually, he opted for early retirement, but after a few months, decided he wanted to go back to work. Having had a great relationship with Kforce, he turned to us again, and […]

909, 2019

The New Customer: Creating a Bond

By |September 9th, 2019|

Companies across Europe and the UK are changing the way they engage with temporary workers. While political uncertainty has brought on challenges and changes in contingent labour hiring practices, low unemployment rates as well as skills shortages and increasing competition have also contributed to a shift in engaging with temporary workers in the region.

In the […]

2005, 2019

The New Customer: Cultivating Talent

By |May 20th, 2019|

Seventy-six percent of human capital leaders were planning to invest in a growth strategy that included hiring contingent workers this year, according to a survey of C-suite and human capital leaders around the world conducted by Randstad Sourceright. That’s not surprising, given unemployment is at historic lows, and the lack of available skilled workers looking […]

2503, 2019

Candidates as Equals

By and |March 25th, 2019|

If you follow workforce and generational trends, you know that candidates — especially millennials and Gen Z — are more focused on experiences and environment than just earnings. And in this candidate-driven market, they demand to be treated as equals. This ultimately means staffing agencies and companies must start treating candidates like customers. No strong […]

102, 2019

The New Customer: Our Ambassadors

By |February 1st, 2019|

Given the challenges of securing talent in today’s tight labor market, I am frequently asked how Roth Staffing effectively engages temporary employees — and keeps them engaged. As a values-driven company that operates with the purpose “to make life better for the people we serve,” we have built highly effective systems for keeping our ambassadors […]