Having recently survived an MSP implementation as a buyer of staffing services, I understand wanting an on-time, clean and precise deliverable that is seamless and successful.
However, I understand that depending on what hat you wear, the definitions and motivations behind those goals will differ. Nevertheless, we all want the same thing.
Given my experience, I have some advice on how suppliers can thrive through an MSP implementation:
Be genuine. Take the time to learn about the needs of my company before the pitch. “Please add us to your vendor list” is not a pitch, nor does it reveal any unique selling factor. […]