The growth trajectory of staffing platforms is resulting in the model representing a greater share of the global temporary staffing market. In 2022, temporary staffing platforms represented nearly 4% of the $582 billion global temporary staffing industry, an increase from a 3% share in 2021. Prior to 2020, temporary staffing platforms were essentially immaterial, representing less than 1% of the industry.

Source: “Temporary Staffing Platform Update”

Unvarnished Truth

Staffing firms’ employees shared feedback as part of SIA’s internal staff survey. Commenters mention the need to address bully culture as well as wanting more accountability from management itself. On the flip side, some respondents asked for continued praise and celebrations of wins.

Source: “North America Internal Staff Survey 2023: Advice and feedback to management regarding actions to improve company operations and the reputation of the industry”

New Heights

Mergers and acquisitions activity in the workforce solutions ecosystem in 2021 and 2022 has far surpassed pre-pandemic levels, according to SIA data. 2022 saw 244 transactions within the Americas, 221 involving US targets.

Source: “Staffing and Workforce Solutions Mergers & Acquisitions Database”